For freight forwarders · NVOCCs · customs brokers · 3PLs

Every portal checked before 7 AM. One brief. Dollars attached.

An AI agent goes through your carrier portals, terminal statuses, CBP entries and carrier invoices overnight — and puts one prioritized page on your ops manager's desk. Built by someone who works an import desk in Miami, not by a software vendor.

See this morning's brief ↓ Pilot from $1,950

Two-week paid pilot on your real operation · no annual contract · you keep the findings either way

No pitch — just look at it

This is the actual deliverable. Click around.

Open any item and it shows the full trail: what was checked, in what order, at what minute. You audit it — you don't trust it.

Middle Watch · example daily brief
Open full screen ↗
Synthetic data representative of a Miami import operation. All references fictional.
What it catches

The three leaks every operation already knows about.

$210+/day

Demurrage nobody flagged

A last free day passes with no appointment booked. The charge surfaces on an invoice three weeks later.

Friday 21:14

Holds placed after hours

CBP or the carrier acts at night or over the weekend. Free time burns until somebody happens to look.

4–8%

Invoice errors paid in full

Chassis days billed under hold, surcharges past quote validity, duplicate fees. Auditing every line takes hours nobody has.

Why me and not a platform

I've been on both ends of that Monday-morning phone call.

A Friday night in February, CBP put an exam on three containers at 21:14. Nobody saw it until the customer called Monday at eight. Three days of free time gone, boxes dragged to a CES over the weekend, north of four thousand dollars — and not one person did anything wrong. There was no step to miss. The information sat in plain sight all weekend, waiting for a human to be awake and looking.

That's the problem I build for. Not replacing your team — being the one that's awake at 21:14. The middle watch is the shift from midnight to four at sea: the one kept while everyone else sleeps. That's the whole idea, and it's why the company is called that.

Anthony Denis · founder, Middle Watch · import operations, Miami · working with teams in South Florida, LA, Houston and NY/NJ
Pricing — published on purpose

You've sat through enough "let's discuss investment" calls.

Two-week pilot
$1,950
One-time, fixed scope. Real briefs on your real operation every morning. Success criteria agreed before we start. Written findings you keep either way.
If it works
from $1,200 /mo
Month to month, cancel anytime. Maintenance and portal changes included — portals change, and that's my problem, not yours.
Book the 30-min call

For scale: the three containers in the story above cost that customer more than twice the pilot fee. That's not a coincidence — it's the entire argument.

Fit check — 20 seconds

I'd rather disqualify you now than on a paid pilot.

Worth the call

  • Forwarder, NVOCC, customs broker or 3PL, ~15–200 people
  • 50+ containers/month across more than one carrier
  • Someone manually checks portals every morning
  • A demurrage invoice has surprised you this year

Save your half hour

  • Under 10 people — the volume rarely justifies it
  • Your TMS already consolidates carrier + terminal status reliably
  • You want automation that acts without a human approving
  • You're shopping for a full software platform
Straight answers

What everyone asks by the second call.

How does it get into carrier and terminal portals?

The hardest part of the build — better said now than discovered in week two. Some carriers and terminals offer proper API/EDI access; those are clean. Others depend on what your own agreements and account access allow. On the scoping call we go source by source: which are straightforward, which need your account team, which stay out of scope. The pilot is priced on what's genuinely achievable.

Does it touch our TMS?

No. It reads, it reports, it stops. Nothing written back, nothing replaced. That's deliberate — something that acts on your containers without review is a liability, not a feature.

What happens to our data?

Scoped to producing your brief. Not used to train anything, not shared, not retained beyond what the service needs — in writing, in the pilot agreement, before any access is granted. If your customers impose confidentiality terms on you, bring them and we write the agreement around them.

What if a portal changes and it breaks?

Portals change — certainty, not risk. Every brief states which sources it actually checked that morning; a failed source is reported as failed, never silently skipped. Fixing breaks is what the monthly fee is for.

What if the pilot finds nothing?

Then you've learned for $1,950 that your mornings are tighter than most — with a written report proving it to your ownership. It's also why success criteria are set before the pilot, and why I'd rather disqualify you on the free call.

Thirty minutes. You talk, I listen.

Walk me through your morning — portals, terminals, carriers, where it hurts. I'll tell you honestly whether an agent would catch anything worth catching. If not, that call is where I say so.

Email me Book a time

I take a small number of clients at a time. If I'm full, I'll say so rather than take your pilot fee.